04 / A COORDINATED UPGRADE
EDGE™ Scale
A stronger system.
Across the department.
Four to five workflows, sequenced around the way your team works.
Bring high-volume inquiries, manual handoffs, scattered knowledge, and reporting into a coordinated operating upgrade.
Price: Typically $32,000 · 10–14 weeks.
EDGE Scale sequences four to five workflows into one coordinated operating upgrade across a department, typically $32,000 over 10–14 weeks. Caprock Agility prioritizes the work, builds and rolls out each improvement, and trains the people who run it, so your business gets department-wide gains instead of scattered pilots.
Typical duration
10–14 weeks
Focus
4–5 workflows
When this fits
Several roles in one department rely on manual workarounds, and isolated fixes are no longer enough.
What the work includes
- Named use cases and a prioritization matrix
- Quick wins followed by larger opportunities
- Role-based enablement and an SOP library
- Adoption tracking, Day 30 review, and next-sprint brief
What you leave with
A consistent operating standard across the department, with a deliberate rollout and clearer ownership.