Privacy Policy

1. About this policy

This Privacy Policy describes how Caprock Agility, LLC, based in Lubbock, Texas, collects, uses, and protects information when you visit our website, contact us, request a consultation, use our services, or opt in to our text messaging program.

2. Information we collect

We collect information you provide, such as your name, business name, email address, phone number, industry, team size, inquiry details, and communication preferences. If you opt in to text messages, we collect your mobile number and a record of your consent. Please do not submit passwords, payment card details, or sensitive personal information through our inquiry form.

Our website and service providers may collect technical information such as IP address, browser and device type, pages visited, referring pages, and access times through server logs, cookies, or similar technologies.

3. How we use information

• Respond to inquiries and arrange appointments or consultations.
• Provide services, follow up on requests, and maintain business records.
• Send service-related communications and, when you opt in, text messages about appointments, follow-ups, and inquiries.
• Operate, secure, troubleshoot, and improve our website and services.
• Comply with legal obligations and protect against misuse or fraud.

4. Information sharing

We do not sell your personal information. We may share information with service providers that help us operate our website, manage inquiries, or deliver communications, only as needed to provide those services and subject to confidentiality and appropriate safeguards. We may also disclose information when required by law, to protect legal rights or safety, or in connection with a business transfer subject to applicable privacy obligations.

mobile opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

SMS service providers may process mobile numbers and consent records only to administer and deliver our text messaging program, not for their own marketing or promotional purposes. The mobile opt-in restriction applies to all sharing described in this policy.

5. SMS/Text Messaging

By opting in, you agree to receive text messages from Caprock Agility, LLC about appointments, follow-ups, and inquiries. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out at any time. After opting out, you may receive a final confirmation message, and no further program messages will be sent unless you opt in again. Reply HELP for help, or contact us at felixrodgers@caprockagility.ai or 806-491-0419.

Consent is voluntary and is not a condition of purchase. Providing a phone number alone does not constitute SMS consent. See our Terms and Conditions for additional program terms.

6. Cookies and third-party links

Cookies and similar technologies may support website operation, preferences, usage measurement, and embedded third-party content. You can manage cookies through your browser settings; disabling them may affect some features. Third-party links and embedded services may have their own privacy policies. We do not control their practices.

7. Data security and retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet transmission or storage method is completely secure, so we cannot guarantee absolute security. We retain information only as reasonably needed to respond to inquiries, provide services, document consent and opt-outs, meet legal obligations, and resolve disputes.

8. Your choices and privacy requests

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and necessary recordkeeping. We may verify your identity before responding. You can opt out of SMS by replying STOP and manage cookies in your browser. We will honor applicable privacy rights and will not discriminate against you for exercising them.

9. Children's privacy

Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information so we can address it.

10. Changes to this policy

We may update this policy as our practices or legal requirements change. Updates will appear on this page with a revised effective date. Where required, we will provide additional notice or obtain consent.

11. Contact us

For privacy questions, requests, or text messaging assistance, contact: